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ALSAYER Hayyak is a loyalty program from Mohammad Naser AlSayer & Sons for Lexus and Toyota owners in Kuwait.

Customers who own a vehicle from AlSayer Group and have conducted a transaction within the past 9 months are eligible for the Hayyak Card. The AlSayer Hayyak Card is issued digitally and can be accessed through the AlSayer App under the Hayyak section.

ALSAYER Hayyak card will be delivered by our drivers to the address agreed on earlier with our AlSayer Hayyak employees.

ALSAYER Hayyak Card has:
1. A number on the left side of the card which is the card unique number that can be also used in any of AlSayer facilities
2. A number on the right side of the card representing the expiry month & year of the card

The card colour is based on the branding theme of Lexus and Toyota where red cards will be issued to Toyota owners and Platinum cards will be issued for Lexus owners but in terms of benefits, all card holders (Red or Platinum) will benefit from the same discounts and partners’ special offers.

Each card has an expiry date printed on it after which the customer cannot benefit from the card's special features until it's renewed.

As long as the card is still valid, we cannot issue another card because each customer gets one card regardless of the number of vehicles owned.

In case of purchasing a Lexus vehicle and the customer has a valid Toyota Hayyak card, then the red card will be stopped and replaced by a platinum lexus card and the card will be sent to the customer's pre-agreed address.

In case the card expires, please contact the ALSAYER Hayyak Contact Center, available 24/7, on 1830030 or 1803803 to renew it.

In case the card is expired, please contact our 24/7 ALSAYER Hayyak contact center on the numbers 1830030 or 1803803 to renew it.

All ALSAYER hayyak cards are free of charge.

Yes.

If the card is lost / stolen, then please contact our 24/7 ALSAYER Hayyak contact center on the numbers 1830030 or 1803803 and stop the card and apply for a replacement card.

No.

Yes, the replacement card will be issued with the same card number.

Once the customer reports a lost/stolen card then the card will be stopped and a replacement card is issued & will inform the vendor about the same.

All old design cards (regardless if it's valid or no) were stopped after 01.01.2020 thus it will not be accepted at the partners' premesis. You have to request for a replacement card.

All ALSAYER Hayyak cards have the expiry date printed . it. If your card doesn't have the expiry date on it then it needs to be replaced as it will not be accepted at any of the partners' premesis.

ALSAYER Hayyak has official accounts on Instagram, Facebook, Twitter, Tittok & Youtube channel ONLY. The address is @alsayerhayyak. We don't have any other account or presence on any other social media platform.

ALSAYER Hayyak has only one official website which is www.alsayerhayyak.com ONLY. We don't have any other website.

If you cannot find a partner that was already there in the partners' section, then it means that the agreement is finished and they are not our partners anymore.

To get an updated partners' list by email please contact our 24/7 ALSAYER Hayyak contact center on the numbers 1830030 or 1803803. You can also subscribe to our email newsletters by clicking here https://secure.campaigner.com/CSB/Public/Form.aspx?fid=1524910.

If you have any suggestion, remark or complaint please visit our Contact us page by clicking here or contact our 24/7 ALSAYER Hayyak contact center on the numbers 1830030 or 1803803

If you have a testimonial that you would like to add to the website, please email it to us on info@alsayerhayyak.com or send the testimonial through AlSayer Hayyak official social media accounts on Facebook, twitter, or Instagram @AlSayerHayyak and we will add it as soon as possible.

Customer / Employee can use the Hayyak card unlimited times as along as the Customer or the Employee has a valid Hayyak card

FAQs

What is ALSAYER Hayyak ?

How could I enroll into this program?

How will I receive my loyalty card?

What are the numbers found on the card?

What is the difference between the Red and Platinum card?

Does the card get expired after a period of time?

I already have a valid Red loyalty card and now I purchase another Toyota vehicle, will I get a new loyalty card?

I already have a valid Red loyalty card and now I purchase another Lexus vehicle, will I get a new loyalty card?

My card is expired, how do I get a new one and are there any charges?

My card expired, what should I do to renew it?

Are there any charges for issuing / renewing the ALSAYER Hayyak card?

Will the renewed card has the same number of the old card?

My card is lost/stolen what shall I do?

Will there be any charges to issue a replacement card?

Will the replacement card has the same number of the old card?

What if somebody tried to use my lost/stolen card, will he/she be able to do this?

I have ALSAYER Hayyak card but the old design, will I be able to use it?

I have ALSAYER Hayyak card but it doesn' have an expiry date on it, will this means it's valid for long?

What are the program's official social media accounts?

What are the program's website addresses?

Why I cannot find a partner that was already there in the partners' section?

How can I get an updated partners' list by email?

I have a suggestion / remark / complaint what can I do?

I have a testimonial that I would like to add to the website, how can I do this?

How many times can the Customer or the Employee use the Hayyak card discount?